Spectrum of Light (www.spectrumoflight.ca) and The Behaviour Connection (https://the-behaviour-connection.circle.so/) are both owned and operated by [Your Company Name]. This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with the applicable privacy laws of Ontario, Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect several types of information for various purposes to improve our services and provide you with a better user experience.
Personal Information:
When you contact us through our website forms or email, we may collect your name, email address, phone number, and any other information you choose to provide.
When you register for an account on The Behaviour Connection platform, additional information may be collected, such as username, password, and any profile details you choose to share.
Email Subscription:
By contacting Spectrum of Light Support Services via email or scheduling a connection call, or subscribing to the Behaviour Connection Community, you consent to being added to our email list. You may unsubscribe from our email list at any time by following the unsubscribe instructions provided in each email or by contacting us directly.
Usage Data:
We may collect information about how you access and use our websites, such as the pages you visit, the time you spend on those pages, and the links you click. This information is collected through cookies and other tracking technologies.
Device Information:
We may collect information about the device you use to access our websites, such as your IP address, browser type, operating system, and device model.
How We Use Your Information:
We use the information we collect for various purposes, including:
To provide, operate, and maintain our websites and services.
To improve and personalize our websites and services.
To send you marketing and promotional communications (with your consent).
To respond to your inquiries and requests.
To analyze how you use our websites and services.
To ensure the security of our websites and services.
Sharing Your Information:
We may share your information with third-party service providers who help us operate our websites and services, such as web hosting providers, email marketing providers, and data analytics providers. These third-party service providers are obligated to keep your information confidential and use it only for the purposes we have specified. We will enter into written agreements with these service providers to ensure they meet our privacy standards.
We may also share your information with affiliated companies within Spectrum of Light Support Services for marketing and promotional purposes. However, we will only do this with your consent.
We will not share your information with any other third party without your consent, except in the following circumstances:
To comply with a court order, subpoena, or other legal process (we will only do this if we are satisfied that the disclosure is required or permitted by law).
To investigate or prevent suspected illegal activities or to protect ourselves or others from harm.
Data Retention:
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as permitted by applicable laws. We may also retain your information for longer periods as required by law or to comply with our internal record-keeping policies.
Your Rights Under PIPEDA:
PIPEDA grants you certain rights regarding your personal information. These may include:
The right to access your personal information.
The right to request correction of any inaccuracies in your personal information.
The right to withdraw your consent to the collection, use, or disclosure of your personal information (in certain circumstances).
The right to request that we stop collecting, using, or disclosing your personal information.
For more information about your rights under PIPEDA, you can visit the website of the Office of the Privacy Commissioner of Canada: https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/
How to Exercise Your Rights:
You can exercise your rights under PIPEDA by contacting our Privacy Officer using the contact information below.
Children's Privacy:
Our websites are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.
Links to Other Websites:
Our websites may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you visit.
Changes to This Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our websites. You are advised to review this Privacy Policy periodically for any changes.